Texas Roadhouse Might Leave You with A Road-Rash

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Texas Roadhouse is an American chain restaurant that specializes in steaks and promotes a Western theme. Texas Roadhouse Corporation is headquartered in Louisville, Kentucky. The first restaurant was opened in Clarksville, Indiana, in 1993. The chain operates over 300 restaurants with locations in 46 states, (est. 2009). It is known for its free buckets of peanuts at each table. The free bucket of peanuts on the tables is not a new concept. Over the years many establishments have offered this friendly snack.  The UFE (Urine Feces Everywhere) observers were concerned when they observed the workers at several Texas Roadhouses tossing the … [Read more...]

The Cheesecake Factory’s Dirty Little Secret

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The UFE team recently reviewed the Restaurant chain, “The Cheesecake Factory.” A very busy and successful group of establishments that are approaching nearly 200 restaurants leaves you feeling that someone in the company has a firm grip on running a successful food business.  The Cheesecake Factories that were reviewed were impressively busy which is great to see in this down economy. The Cheesecake Factory when it comes to basic restaurant hygiene still has a lot to learn.  As it the case with many full service restaurants these days, the patron’s silverware is present on the table neatly wrapped in a cloth napkin. Here the … [Read more...]

Our special today is “Germs”

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If you are like me, you probably enjoy going out to restaurants once in a while; maybe on a date or celebration, or maybe just to grab a quick bite to eat. Regardless of the reason, you have probably been exposed to the same things that I have, and I’m not talking about wrong orders and/or poor service. When you sit at either a booth or a table with chairs, look around at your surroundings and you will most likely see the same things that myself and I’m sure just about everyone else will see. There are usually 1 of (in many places all of) 6 items that remain on the table (or booth) you are sitting at;   Ketchup … [Read more...]

Why don’t employees have sinks outside of restrooms rather than inside?

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This is a question that I always pondered;  how can we trust each other to take advantage of a sink and soap?  Unless you are in a situation where you either have to pay to wash your hands, or someone is threatening to kill you if you wash your hands; you most likely (or at least should) feel obligated to do so. However, I have been in situations where someone walks right past a sink (which works) and heads for the door instead. I also have been in situations where someone walks past a sink, but then returns to the sink…not to wash their hands, but to check out their hair. It’s bad enough to see a customer do this, but what does … [Read more...]